AgenticAI Process Audit

Example analysis: email orders to ERP

This is an illustrative example, not a customer case study. It shows how we would turn observed workload into a pilot decision and a measurable before/after comparison.

In short

This is an illustrative example, not a customer case study. It shows how we would turn observed workload into a pilot decision and a measurable before/after comparison.

Key points

Baseline workload

73 orders per day × 3 minutes 42 seconds of active human time × 22 working days ≈ 99 hours per month.

Observed pattern

Requests arrive by email, data is copied from attachments, customer and item details are checked, then an ERP order is created.

Potential pilot

Automate the standard path where customer, item and commercial rules match clearly.

Human control

Keep unclear products, price exceptions, stock shortages and high-value cases with a person.

Measure after the pilot

Compare the same metrics: volume, active human time, errors, rework and exceptions.

Important note

Illustrative example — not a customer result

The numbers exist to demonstrate the calculation and decision process. We only call something a customer case study when before/after data is verifiable.

Next step

Show us one repetitive process.

We will review how it works today, which systems are involved and what can realistically be automated.