Email and communication
Turn incoming messages and attachments into checked actions in ERP, CRM or another system.
Learn more →AI automation for business
AI agents for business-process automation
Automate repetitive work across the systems your company already uses — ERP, CRM, warehouse, accounting, email, documents and more.
In short
AgenticAI builds AI agents and business-process automation for companies in Bulgaria. We connect AI to existing ERP, CRM, warehouse, accounting, email and document systems, and we can audit the process first to identify where automation is worth the effort and where human control should remain.
Business processes
What can an AI agent automate?
The agent works across the software you already use instead of forcing another isolated tool into the process.
Accounting and finance
Prepare invoice, bank and expense data while keeping posting and payment controls.
Learn more →Warehouse and WMS
Check stock, reserve quantities, prepare replenishment and route shortages.
Learn more →ERP processes
Create and validate transactions and connect several business steps into one controlled workflow.
Learn more →CRM and sales
Capture enquiries, update CRM, prepare follow-up and keep sales data current.
Learn more →HR and payroll
Handle routine requests, onboarding and checks while sensitive decisions stay with people.
Learn more →Documents and OCR
Extract and validate data from PDF, scans, Word and Excel.
Learn more →Procurement
Structure requests, compare quotes and prepare purchasing steps for approval.
Learn more →Logistics
Monitor delivery status, prepare transport requests and notify customers about defined events.
Learn more →Customer service
Check orders, invoices or deliveries and take approved service actions.
Learn more →One process
From email to a completed business action
The goal is not another chatbot. The goal is to reduce repeated manual work between systems.
1. Receive
Email, form or chat starts the process.
2. Understand
The agent identifies intent and extracts the required data.
3. Check
Customer, item, price, stock and rules are validated.
4. Act
An approved order, update or document is created.
5. Verify
The result is checked and exceptions are routed to a person.
Evidence before promises
Process Audit before automation
Measure real work
Frequency, active human time, waiting and rework.
Find repeated hand-offs
Copy-paste and re-entry between email, Excel, ERP, CRM and other tools.
Score automation fit
A transparent 0–100 suitability score based on seven factors.
Prioritise the pilot
Start where measurable value and manageable risk meet.
Frequently asked questions
A software agent that can understand a request, use authorised business systems, choose between allowed actions, perform them and verify the result.
Usually no. We first assess how automation can work with the systems you already use.
Other options may include imports, files, database access, browser automation or desktop UI automation, depending on security and technical constraints.
Yes. Payments, large orders, sensitive documents or other high-impact actions can always stop for human approval.
We measure the current process and assess volume, rules, data quality, integration access, exceptions and risk.
Next step
Show us one repetitive process.
We will review how it works today, which systems are involved and what can realistically be automated.